MarketResearchReports: Big Data in Customer Relationship Management (CRM) is Set to Transform the Market, Finds New Report

Customer Relationship Management (CRM) is a model of managing relationship and interaction between company and customer. This includes using technology for organizing, automating, and synchronizing all customer-related information like sales, marketing, services, support and more. For more information visitBig Data in Customer Relationship Management (CRM)

Big Data represents more than just a collection of data sets that form a large quantity of data, which is difficult to process using traditional data processing applications. Big Data also represents a big business opportunity it is poised to do more than just improve CRM. Big Data and related analytics systems and processes are poised to revolutionize customer-provider relationships, interactions, and even business models.

This report evaluates the utilization of Big Data and analytics to optimize and transform customer relationship management (CRM) systems, processes, and procedures. The report includes case-studies for CRM systems that are employing Big Data. The report provides analysis of companies providing Big Data solutions for CRM systems. The report also provides a view into the future of Big Data in CRM including challenges, opportunities, and outlook.

Target Audience: 

  • Big Data companies
  • CRM systems developers
  • Governmental organizations
  • Telecommunications companies
  • Analytics and data reporting companies
  • Data storage and processing companies
  • Research and development organizations
  • Cloud infrastructure and service providers
  • Wireless and online CRM application developers
  • Retail and wholesale products and services companies

Report Benefits: 

  • Identify Big Data vendors to CRM
  • Understand the role of Big Data in CRM
  • Understand the challenges of Big Data in CRM
  • Identify CRM companies employing Big Data solutions
  • Understand CRM improvements from Big Data solutions
  • Gain insights into the future of CRM with Big Data and analytics

Company Coverage:

Avanade, Cegedim, Ecenta, Hexware, IBM, MetaSoftTech Solutions, Microsoft, Oracle, SalesLogix, WorkDigital, Zoho

Get all the reports ,under one page visit our Big data sectionBig Data Market Research Reports

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Market Research Reports, Inc. (www.marketresearchreports.com) is the world’s leading source for market research reports and market data. We provide you with the latest market research reports on global markets, key industries, leading companies, new products and latest industry analysis & trends.

Big Data in Retail the Upcoming Revolution in Retail Industry

The retail industry represents a large portion of the world economy, consists of a large ecosystem, and has experienced some significant challenges and opportunities in recent years.

One rather significant issue is the so called “Showrooming” in which consumers test/compare products and buy them elsewhere. This is a particular problem for Big Box stores that display consumer electronics, major appliances, and other items that can be purchased online yet experienced best in-person.

Issues such as these have forced retailers to get smarter and begin to employ in-depth real time analysis of massive data that is generated on a daily basis through various consumer interactions. The use of Big Data, analytics, and reporting can generate insights that will determine future solutions and opportunities to improve the bottom line for retailers.

The Report could be a useful resource for

1) Big Data Service providers

2) Big Box and Online retailers

3) Telecommunications service providers

4) Online and Mobile Marketing companies

5) E-commerce and Mobile Commerce providers

The Report covers important topic like: Big data for retailer’s business models, companies, and solutions, Retail merchant challenges etc. To browse more about this report visit: Big Data in Retail

About Market Research Reports, Inc.

Market Research Reports, Inc. (www.MarketResearchReports.com) is the world’s leading source for market research reports and market data. We provide you with the latest market research reports on global markets, key industries, leading companies, new products and latest industry analysis & trends.

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