Courier Market in India 2014 report highlights the analysis of the drivers and explains the factors for growth of the industry. Global Trade Boom, Growth in e-Tailing, Growing Business of Private Telecom Sector, Financial Institutions Dependence on Courier and Seasonal Business Upsurge Due to Occasions are the key drivers of this market. Top courier companies operating in India are specializing in secure and in-time delivery of Indian pharma products. The telecom sector is dependent on courier service largely for Sending postpaid connection bills, Bulk sim delivery in business houses and Sending important notices and intimations to customers. A commercial bank spends approximately INR 2.4 bn annually on courier to meet its business needs. Courier companies are normally hired by florists to deliver fresh flowers to clientele on birthdays, anniversaries and wedding occasions.
There are various challenges too that the courier industry faces, Poor Infrastructure, Poor Warehousing Facility, Delay in Clearances and High operating costs are the major challenges faced by the courier industry. A huge number of roadways in India are un-metalled that poses difficulty for courier service providers – almost 40% of villages do not have any access to all weather roads. Due to heavy cargo movement the customs at various international airports is unable to send detention memo for most of the detained parcels and this adversely affects courier service operators’ business. High level of competition in the industry limits the ability of courier companies to increase pricing and high level of operating costs coupled with the limited pricing power lead to low profitability for the industry overall.
Some recent technology adoption in the courier industry is the use of GPS which is used for tracking location of goods carrying vehicles. Barcode technology is used to monitor flow of documents and other courier items at various points in from point of origin to point of delivery. RFID aids in smooth information flow between monitoring unit and on-duty delivery. The Indian Government has been operating postal and telegraph service through India Post since 1837 and has evolved over the years to provide fast and reliable service at par with other key players in the market. The Government of India is also considering setting up of dedicated cargo airports to tap the growing courier market.
Spanning over 195 pages, “Courier Market in India 2014” report covering the Executive Summary, Introduction, Market Overview, Business Model, Key Issues, Drivers & Challenges, Technology Adoption, Role of Government, Role of EICI, Competitive Landscape, Transactions, Business Process, Strategic Recommendations, Appendix. The report covered companies are – Blue Dart Express Ltd., Gati Ltd., Transport Corporation of India Ltd., Aramex India Pvt. Ltd., Continental Carriers Pvt. Ltd., DHL Express (India) Pvt. Ltd., DTDC Courier and Cargo Ltd., Expressit Logistics Worldwide Ltd., First Flight Couriers Ltd., Overnite Express Ltd., The Professional Couriers Pvt. Ltd., Safexpress Pvt. Ltd., Skynet Worldwide Express Pvt. Ltd., TNT India Pvt. Ltd., UPS Jetair Express Pvt. Ltd., Globe Express Services Pvt. Ltd., Expeditors International (India) Pvt. Ltd., FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.
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